Insurance cover details
×Repair Only Cover
This covers the insured device for physical damage.
Accidental physical damage
If we're able to repair your device at a reasonable cost, then the insurance costs will be covered. However, if the cost of repair exceeds 70% of its insured value, your device will not be fixed or replaced.
Claims made within 60 days will have an additional R300 applied. Here's what you can claim within one calendar year.
Your claim options
| COVER TYPE | 1ST CLAIM | 2ND CLAIM | 3RD CLAIM |
|---|---|---|---|
| Damage | 5% (min R150) | 5% (min R150) | 5% (min R150) |
Repair Only does not cover:
Mechanical or electrical malfunction
Wear and tear
Reckless behaviour
Theft from an unattended vehicle with no evidence of forceful entry
Read the Terms & Conditions for more information
- Report the incident to Admyntec as soon as possible.
Call: 083 123 6084
eMail: mtncorporate@admyntec.co.za - Make your claim within 30 days of the loss or damage with all the requested details, or your claim won't be processed.
- Contact MTN to deactivate your SIM card and blacklist the device.
if your device is lost or stolen, report it to the South African Police Services, or any other police service if you're overseas within 48 hours to get a referene number. You'll need this and an Admyntec claim form to process your claim.
There is an excess payble.
Refer to the Excess payable tab
Office hours
Monday to Friday - 08H00 - 17H00
Saturday - 09H00 - 16H00
Sunday & Public holidays - CLOSED
HELP DESK
mtncorporate@admyntec.co.za
RAISE AN ISSUE
mtncorporate@admyntec.co.za
ADDRESS A COMPLAINT
mtncorporate@admyntec.co.za